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The Greg Mastriona Golf Courses at Hyland Hills

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Pace of Play Policies and Procedures

Welcome to the Greg Mastriona Golf Courses at Hyland Hills.

Our goal is to consistently facilitate an acceptable Pace of Play for all players on all courses. 

FOUR PLAYERS PER GROUP MAXIMUM (NO EXCEPTIONS)

Please keep up with the group directly in front of you (within one golf shot).

Keeping up with the group directly in front of you ENSURES an acceptable Pace of Play.

The Pro-Shop Management Team monitors Pace of Play in real time utilizing our GPS system.

The following Pace of Play Policies and Procedures have been implemented for any group that becomes 15 minutes or more behind Pace of Play.

Groups that fall behind the Pace of Play 15 minutes or more will receive a notification on the golf cart GPS screen along with an in-person notification from our Pro-Shop Management Team, which includes the following Pace of Play Procedures below. 

Pace of Play Notification – After you have been notified in person by a member of the Pro-Shop Management Team, your group will have 15-minutes to actualize the correct Pace of Play Position which is based on the course total Pace of Play Time Specifications (see below).

Pace of Play Action Plan – If your group remains behind the correct Pace of Play Position after the 15-minute Pace of Play Notification, your group may choose from one of the following 3 options: 

Option 1. The Pro-Shop Management Team will move your group into the correct Pace of Play Position which is based on the Course Total Pace of Play Time Specifications (see below).

Option 2. Players may end their round and receive a raincheck for the remaining holes.

Option 3. Players may end their round and receive a refund for the remaining holes.

Listed below are the established Total Pace of Play Time Specifications expected for each golf course.

18-hole Gold course – 4 hours and 30 minutes.

9-hole Blue course – 2 hours and 15 minutes.

9-hole SP3 course – 1 hour and 30 minutes.

9-hole NP3 course (walking only) – 1 hour.

(Top 10 Recommendations to Maintain Pace of Play)

  • A round of golf is meant to be played at a prompt pace. *See rule 5 in the USGA Rules of golf.
  • When reaching your golf ball, limit the total time per golf shot to ONE MINUTE or less.
  • Play ready golf; players that are ready may play first if agreed by lot within the group
  • When hitting an offline golf shot use a fixed visual marker (e.g., a tree, structure, etc.) in the distance as a target line connecting your location point to the visual marker chosen, so you may find your ball faster.
  • Play a provisional ball if you think your original ball might be lost or out of bounds. *See Rule 18 in the USGA rules of golf.
  • Assist your fellow player to find a lost ball with a MAXIMUM search time of THREE MINUTES.
  • When in doubt concerning which golf club to take when leaving the golf cart or your golf bag, take two or three golf clubs.
  • Place golf clubs/range finders, towels, etc. on or near the flag stick so nothing is left behind.
  • If a score of triple bogey has been reached on any hole before reaching the green, pick your ball up and proceed to the green and putt out with your group.
  • Leave the putting green / area promptly after play has concluded on each hole, and record player scores when arriving at the next tee box.

Pace of Play – further reading/information

During the 2020 pandemic the golf industry experienced a monumental resurgence. This resurgence in the game of golf continues to welcome thousands of brand-new players; while also bringing back a multitude of players that had over the years shelved the game for various reasons. Also included in this resurgence are players that have played the game to varying degrees in the past and are now enjoying the game more than ever.

Everyone’s time is valuable so please be aware of our Pace of Play Policies and Procedures as well as our *Top 10 Recommendations to Maintain Pace of Play* (listed directly above). Doing so will ensure golf rounds are completed consistently in a timely fashion, making the great game of golf more enjoyable for everyone.

Thank you for playing The Greg Mastriona Golf Courses at Hyland Hills. 

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Code of Conduct

The Greg Mastiona Golf Courses at Hyland Hills takes great pride in the quality of its customers, visitors, staff, and golf facilities. This Code of Conduct is intended to ensure a safe, friendly, and respectful place for customers, visitors, and staff to gather in the spirit of cooperation, good will, fun, and friendly competition.

This Code of Conduct gives examples of acceptable and unacceptable behavior. Please note that the privilege of any individual to utilize The Greg Mastiona Golf Courses at Hyland Hills may be denied, suspended or terminated if it is determined to be in the best interest of The Greg Mastiona Golf Courses at Hyland Hills. Any individual or party whose conduct disrupts the operation of the facility or creates a disturbance to the detriment of the operation, staff, customers, or visitors of the facility, will be asked to leave the facility immediately by staff and may be subject to additional administrative or legal action.

All golfers and/or visitors at The Greg Mastiona Golf Courses at Hyland Hills are expected to conduct themselves in a manner that:

  • Creates an environment and culture that is reflective of the personal integrity and respect documented in the Rules of Golf where it is written that we are capable of enforcing rules upon ourselves with honesty, integrity, and good sportsmanship. The same integrity, honesty, and good will are expected whether on the golf course, restaurant, clubhouse or present on any other portion of the property.
  • Is free of discrimination or any form of harassing behavior to fellow golfers, visitors, or staff.
  • Acknowledges Hyland Hills facilities as a customer and family friendly environment and refrains from using obscenities, excessively loud or otherwise inappropriate behavior.
  • Observes proper etiquette on and off the golf course and when present at any portion of the facility.
  • Shows the utmost respect and dignity to fellow golfers, visitors, and staff.
  • Demonstrates an understanding that golfers and visitors have no authority to instruct staff in job performance and duties.
  • Is vigilant in reporting real or perceived safety hazards to staff or management.
  • Is not to denigrate, talk down to, ridicule, or scream at fellow golfers, visitors, or staff members and does not create unnecessary divisiveness in any way.
  • Does not misrepresent their position or authority to others.
  • Follows the published dress code.
  • Complies with all facility rules.
  • Complies with golf staff, restaurant staff, maintenance staff, and/or Colorado Golf Association staff requests.
  • Does not interfere with the ability of customers and/or staff to use the golf course for its intended purpose.
  • Acknowledges that only alcoholic beverages purchased at the facility are permitted on the premises and that privately-owned coolers are not permitted on the premises.
  • Destruction, damage, defacement, or removal of any District Property, including but not limited to equipment, buildings and landscapes, is prohibited.

Any customer or visitor who violates or fails to observe the The Greg Mastiona Golf Courses at Hyland Hills Code of Conduct may be sanctioned as follows:

  • Issuance of a verbal warning.
  • Issuance of a written warning.
  • Suspension of his/her playing privileges for a defined period of time.
  • Permanent suspension of his/her playing privileges.
  • Revocation of his/her Annual Pass and/or Lifetime Pass without monetary reimbursement.
  • Removal from the facility.
  • Monetary restitution for damage to property.
  • Forfeiture of all fees paid.

*These rules are subject to change and will be adjusted as needed*

Check back regularly for updated information on Hyland Hills programs and schedules.

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The Greg Mastriona Golf Courses at Hyland Hills | 9650 Sheridan Blvd. Westminster, Co. 80031 | (303) 428-6526

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